Banking App To Stop Gambling
A button within the Barclaysmobile banking app enables customers to choose which types of retailers they are able to spend with. Attempted payments that fall within the “turned off” category will. Chase Mobile banking allows you to secure online account access from virtually anywhere in just one swipe. Download the Chase Mobile App now. The new app feature will support Australians in controlling their financial future, according to the bank’s chief customer experience officer, Rachel Slade. NAB’s introduction of the feature comes after a December report from Australian Gambling Statistics, which found that Australians spent more than $25 billion on gambling in the 2017-18. If you have an urge: stop what you are doing and call someone, think about the consequences to your actions, tell yourself to stop thinking about gambling, and find something else to do immediately. Money: Gambling cannot occur without money. Get rid of your credit cards, let someone else be in charge of your money, have the bank make automatic.
Allows customers to voluntarily add or remove gambling restrictions on their debit cards or credit cards (including Pay by Bank app). HSBC also offers a 'Cool Off Period', this means that customers can opt to lift the gambling restriction, but transactions will still be declined until the 'Cool Off Period' has completed.
You can self-exclude from either each separate company you might gamble with, or from multiple companies at the same time.
To self-exclude from a particular venue, ask the staff there for details. Online, look for the 'Responsible Gambling' or “Safer Gambling” section of the website, or the help section.
To self-exclude from more than one venue or website at the same time, use the 'multi-operator' schemes listed below for each of the types of gambling you want help avoiding.
Online gambling
If you would like to self-exclude from online gambling you can visit GAMSTOP (www.gamstop.co.uk) which now enables UK and NI residents to exclude themselves from all gambling sites licensed to operate in Great Britain for free, for a period of 6 months, 1 year or 5 years.
All online gambling websites must provide a facility for you to self-exclude from that company. This can usually be found in the 'Responsible Gambling' or “Safer Gambling” section of their website, or through your personal account page. Call the customer services number on the website, or email them if you need help with this.
Arcades and Adult Gaming Centres
You can nominate from a single arcade or select a number of arcades you wish to self-exclude from. Just ask any member of staff for help in doing so. This cannot be done online but for further details, click here.
Betting shops / Bookmakers
You can nominate the betting shops you wish to self-exclude from. These are usually identified by you as those that are close to your home, your work or other activities. To self-exclude from more than one bookmaker in your area, call the self-exclusion helpline on 0800 294 2060. For further details, click here.
Bingo venues
To self-exclude from licensed bingo premises across Great Britain, the quickest way to register is at your local bingo club. You can request the contact details for your local licensed bingo premises from The Bingo Association by clicking here.
Casinos
SENSE allows people to voluntarily enroll in a scheme to exclude themselves nationally from all land-based casinos in the UK. For further information, click here.
- New time delay feature added to gambling block stops customers being able to make gambling payments for 72 hours after feature is switched back on.
- Since lockdown, Barclays gambling control has been used over 187,000 times
- The new time delay functionality, developed from customer feedback, will be available to all customers over the coming weeks.
11 September 2020: Barclays has added a ‘cooling off’ time delay to its gambling block feature to further support customers looking for additional control over their spending on gambling sites, apps or in venues.The new enhancement means that customers will have to wait 72 hours before they can make gambling payments, during which time any attempted transactions will be automatically declined.
Barclays is the first UK high-street bank to introduce a ‘cooling off’ period of this length and is being introduced after listening to feedback from customers, which revealed the positive impact of a 72 hour delay before gambling transactions are allowed on their account.
After first introducing the option to turn off spend on gambling transactions back in December 2018, Barclays gambling control feature has been used over 570,000 times to give customers added control over their spending.
Sian McIntyre, Managing Director at Barclays said: “We are always looking for new ways to support our customers and make it easier for them to manage their finances.
“Customer feedback on our gambling control showed us there was more we could do to help and we’ve worked closely with them to design the solution. Our customers have told us this 72 hour time delay gives them a real pause for thought and helps when they are tempted to return to gambling.”
Banking App To Stop Gambling Addiction
Anna Hemmings, Chief Executive of GamCare, said: “The ability to block gambling transactions through your bank card or app is incredibly helpful to those struggling to control their gambling, and is ideally used together with other practical tools such as self-exclusion, blocking software, and specialist support and treatment around the issue.
A recent report from the University of Bristol Personal Finance Research Centre has also highlighted that ‘positive friction’ such as a cooling off period can be even more helpful for users, as this gives time for reflection. GamCare is pleased to see Barclays take this positive step to support their customers and we hope more of the financial sector follows suit.”
Katie Alpin, Interim Chief Executive of the Money and Mental Health Policy Institute, said: “We’ve long campaigned for banks to offer customers gambling blocks with a ‘cooling off’ period, as this can make a huge difference in helping people stay in control of gambling and avoid serious financial problems. We’re delighted that Barclays has taken this step and hope that other banks will follow suit.”
To use it, customers simply need to go into the Cards section of their app where they will find the gambling block within the merchant control section. When gambling is turned off, if it is turned back on again, a pop up will appear reminding customers that if they choose to turn on this spend type, they will have to wait 72 hours before they can make payments. This feature can also be accessed via telephone banking and in branch.
Customers can also use other tools to control their spending, such as setting a spending limit for a single transaction, cash withdrawal limits and temporarily freezing their card when they feel like their spending is getting out of control.
Banking App To Stop Gambling Winnings
Customers will be able to access the new time delay feature over the coming weeks.
For more information, please visit Barclays gambling support page here: barclays.co.uk/gambling-support/
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